When selecting an LTL shipping partner in the vast state of California, what do you search for? Here are 4 key factors you should consider when choosing the right partner to handle your ltl freight shipping needs in California:
1. Next Day Service- choose an asset-based company who has a proven track record of on-time deliveries and who has the capabilities of providing next day/same day service in your region. Most ltl carriers don't have the equipment or dedicated sales representatives to operate swiftly when shipping freight next day. Search for an ltl partner that has extensive years of experience in the transportation and logistics industry, who has a fleet of trailers and equipment, and who has a sales team that you can reach out to regarding any shipping inquiries any time of the day.
2. Online LTL Freight Tracking- you need visibility and real-time tracking capabilities to have a clearer understanding of where your freight is, making it easier to react to updates and changes. Search for a company who has committed toward modernizing and optimizing their technology to help improve freight management processes and to help enhance the overall customer experience when shipping ltl freight.
3. Friendly Customer Service- you need a knowledgeable customer service team who is accessible via phone/email, and who is dedicated toward helping you achieve your ltl shipping goals throughout every step of the way. A reliable and trusted customer service team will go the extra mile to ensure that your freight gets delivered fast, on time, and damage free.
4. Multiple Service Centers- you need an ltl partner that possesses and operates various service centers throughout California. Choosing a partner with award-winning service centers will give you the peace of mind that your ltl freight requirements are handled professionally and are delivered on-time with minimal damage. Also, having a partner that has several service centers in different areas of California allows more flexibility toward ensuring your freight arrives next day and/or same day.
Dependable's asset-based trucking division (DHE) handles numerous modes of transportation including Less Than Truckload (LTL), Full Truckload (FTL) and West Coast Intermodal & Harbor Drayage (Los Angeles & Oakland, CA). With over 67 years of experience, DHE's LTL division is the largest California-based, West Coast regional LTL carrier, with 14 strategically-located service centers providing overnight service throughout California, Nevada and Arizona.